In keeping with its commitment to the provision of safe and quality care, Horizon Health Network (Horizon) ensures an environment that respects patient, client, visitor, employee and non-employee privacy, dignity and confidentiality. Specifically:
1. Patients, clients, visitors, employees and non-employees obtain consent from all individuals before taking photographs and/or audio/video recordings.
2. Patients, clients, visitors, employees and non-employees are permitted to bring photographic equipment and/or camera/video equipped cellular devices with them to Horizon facilities.
3. Clinicians and research staff may consent to photographs and/or audio/video recordings of themselves by patients, clients, or visitors during clinical and/or research encounters.
4. No photographs and/or audio/video recordings are permitted of standardized assessment, diagnostic tools and/or research tools that are protected under copyright.
5. Patients, clients, visitors, employees and non-employees do not take photographs and/or audio/video recordings in Horizon facilities for commercial use except in compliance with Media Relations (HHN-CO-002).
6. This policy does not apply to the use of radio, television, film crews, and photographers by media while they are on Horizon properties. Refer to Media Relations (HHN-CO-002).
7. Patients, clients, visitors, employees and non-employees who witness non-compliance with this policy ask the person not in compliance to stop taking photographs and/or audio/video recordings, and request for them to delete the photographs and/or audio/video recordings. If there is further non-compliance, an employee or non-employee may call their manager or security for assistance; and, patients, clients and visitors may call security or the patient representative for assistance.
8. Managers, security and the patient representative, after receiving notice of non-compliance with this policy, take appropriate action within their rights and responsibilities, to stop the patient, client, visitor, employee or non-employee from photographing or making audio/video recordings of individuals who did not consent.
9. At Horizon facilities/Foundation events and activities (such as media announcements, celebrations) where there is a reasonable expectation and/or notification that people attending the event/activity may be included in photographs and/or audio/video recordings, it is the responsibility of individuals who do not wish to be photographed and/or audio/video recorded to communicate their wishes to the event organizers and/or the employee(s) taking the photographs and/or audio/video recordings, and move out of the view of cameras and recording devices.
